One thing I have to tell you about this phonecall - if the phone rings in our house, it’s either my mother or a cold caller on the other end. Hardly anyone else. Hardly anyone else has the number. In the world of mobiles, no one tends to give it out, anymore. So the only people that ever ring are my mother, and people trying to sell us things - the people who lived here before us seem to have been terribly undiscriminating about who had their number. Bastards.
Anyway. I always, always pick up the phone. Because if it’s my mother, I want to speak to her. Unfortunately, 70% of the time it isn’t my mother.
Last Tuesday was one of these times.
Another thing you have to know about this phone call. In August, I went on holiday, and at the end of this month, I’m going on holiday again. Big holiday. But September and October, not completely unreasonably, I think, were dry holiday months for me. The one time we did go away, we went to a small town in the nearby county of Suffolk, to visit my beloved’s family. The entire trip lasted a little over 24 hours.
Tuesday evening. 6:30
Ring ring. ring ring. ring ring
anna: Hello?
On the other side of the line is an incredibly high pitched South African with the most cliched phone voice you can imagine. You know, all squeaks and funny emphasis. Let’s call her Tamsin, Or Timsun, as she would say it, although she said her name so fast I never caught it.
Timsun the annoying South African: Gud eve’ning Madum, I wender if I could just take a few minits of yur time: jist to reassure you, I im not silling anything, I am phoning on behalf of the National Tourist Board, and I wender if I might hiv a few minits of yur prichuss time to ansa a shot quistionaire for us?
Anna: Erm. Yeah, I suppose so. It will be short, right?
Timsun: Aaaw yis. Viry shot.
Anna: Yes. Alright. As long as it’s short.
Timsun: Viry shot. Fist uv all, may I jist ask for reasons of making this surviy is randum is possible; do you live on yir own, or with a husbind, partner, fimily ur housemeat? And if you do not live alone, when was the most recint birthdiy in the house and if it was not yours ind the person is ahver eightin and is prisently it hame, is it possible to talk to this persin?
Anna: No. I mean - erm - yes, I live with someone, and it was his birthday last week, and he’s over eighteen, but he’s not home right now. So you’re going to have to speak to me.
Timsun: Oh.
Anna: Erm … sorry.
Timsun: It’s ah.k. Raaat. I would like t’ ask you abat the most recent holiday you hid.
Anna: Right, well, I went to Scotland in August. At the end of…
Timsun: WAIT. I will ask you a list of quistions, and ONLY THIN you will tell me abat your mest recent holiday, is that clear?
Anna: Erm. Yes.
Timsun: In the minths of Siptimber ind October uf this yir, How miny times have you been on holiday, and by holiday we count any night spint away from your house?
Anna: Well, one, but it wasn’t really a holiday. Only a night away. In October.
Timsun: And did this holiday cummince in the month of October or Siptimber of this yir?
Anna: … ? … October.
Timsun: So how many holidays commenced in Siptimber?
Anna: None. I mean, I haven’t been on holiday at all, but the one night I was away was in October.
Timsun: What? This wasn’t what you sid.
Anna: Yes it was.
Timsun: You said you’d been on holiday, and a weekend away.
Anna: No I didn’t.
Timsun: Yis. Yis you did. I kna you did. Hing on.
Tamsin reads through all the answers and questions so far. Although she is not directly speaking to me, I can hear her lips moving, a sotto voce version of the whole conversation, the whole last four minutes in real time, and, in the far distance, I believe I may be able to hear the monkey in her brain turning a little handle.
Timsun: Hing on, I just have to reset the quistions. Raht. In the munths of Siptimber ind October, haa miny holidays….
We went through the same questions again, and further managed to establish that I had been away for WAN night, that I had been staying ‘WITH FRINDS OR FIMILY’, and importantly that There Was No Way in the World That This Was Going to be a ‘VIRY SHOT’ Call. So let us pass a bit of time for you, reader. Imagine you are me. You have stupidly agreed to answer a phone survey. Answering the phone, you propped yourself on the arm of the sofa, your legs stretched out and crossed in front of you. Although this is slightly comfortable, you thought it was going to be for a VIRY SHOT TOIM.
Now, it seems increasingly likely that you will soon topple sideways off the sofa arm and into the bin. There is very little you can do to help this. Plus, you are talking to the woman with the most annoying voice in the world, and she is starting to make you laugh. You prospects are not good.
Gradually, we worked out the yes, I had been to Suffolk before, and that it hadn’t been hard to decide on the location for this, our one-night Octber commencing holiday…
Timsun: Did you, or your husbind, partner or na, hang on, you said you lived with a partner, didn’t you? Did you or your partner use iny of the following to pick your destination: Internit, brouchures, tillytixt, tillyvision, trivle agents, or other?
Anna: As I said, we went to his mum’s house.
Timsun: I’m sorry it his to be something from the list. Did you use internit, tillytixt, tillyvision, brouchures, trivle agents, other?
Anna: Erm. We used the fact that we were going to see his family, and if we’d gone anywhere else, they wouldn’t have been there. So… erm… I’m thinking that’s ‘Other’ is it?
Timsun: Thank you… ‘Other’. Right. I’m going to give you a list of ictivities, and I’d like you to give me a brief ‘Yis’ or ‘No’ to each. Is that clear?
Anna: Yes, but we were only there for a night. We didn’t do anything. Can we skip this bit?
Timsun: I Will Give You a List of Ictivities, You Will Ansa ‘Yis‘ or ‘No’. IS THAT CLEAR?
Anna: … yes …
I would like to point out, once more, that we had spent less than 24 hours on this ‘holiday’. I would like to point out that I had told her it wasn’t a holiday, and that I was forced to talk about it by Miss Survey Nazi 2004, and that yes, I had already mentioned to her that all we’d done was Go Out for an Indian Meal, and Drink LOTS of TEA.
Timsun: Skiing?
Anna: No.
Timsun: Snowboarding?
Anna: No.
Timsun: White Water rafting?
Anna: … No
Timsun: Scuba diving?
Reader, thirty more questions pass. As none of these questions are ‘Did you go for a curry at the only local Indian restaurant with a spare table’, all my answers, unsurprisingly, were
Anna: No
Timsun: Sky diving, parachuting or hing-gliding?
Anna:No.
Timsun: Birdorotherwildlife-watching?
Anna: No.
Timsun: Windsurfing, yotting or ather baating ictivities.
Anna: …
Timsun: Hello?
Anna: …. Sorry … Hang on … I’ll be alright in a minute …
Timsun: What’s so fanny?
Anna: (Snorts with laughter again. Sniffs. composes herself) Sorry. I was trying to remember if Suffolk was landlocked - I don’t think it … is … Hang on … no, I’m better. Go on.
Timsun: THINKyou. Windsurfing, yotting or ather baating?
Anna: (Barely hanging on.) …. no …
Timsun: Ah-k. Look. This is the last one uv those quistions. I promise Raaht? You are fanny. Raaht. Last one. Promise. Ah-k. Pony Trekking?
Anna: No.
Timsun: See? Thit wasn’t sah hard? Raaht. Nah I’m going to read aat a list of events you might have attended, and I’d like you to answer ‘yis’ or ‘no’ to each one. Ah-k? While you were on your holiday, did you attend… A Ballet? An Opera? … STOP LAUGHING, Ms Packard!
Eventually we got to the end of the questions. There were a lot, A Lot, A LOT of questions, each more nonsensical than the last, and half way through I was laughing so hard, I started crying, and we had to wait for a while for that to pass, but eventually it did, and…
Timsun: Noh, Ms Packard. For the sake of other research, although I promise your details will niver git used inywhere else, it would be ixtremely useful if I could ask a few quistions abaat your haaashold, is that ah-k?
Anna: Yeah, why not, sure, whatever, go ahead.
Timsun: Think you, Ms Packard, this is viry helpful of you. Nah, Aat of you and your partner, who is the head of haaashold?
Anna: I’m sorry?
Timsun: Who earns more, Ms Packard?
Anna: He earns more, a little. He’s worked at the same job longer than me and…
Timsun: So who is in charge of washing and cleaning?
Anna: Well, we both work - he just earns more. And we both clean and…
Timsun: I’ll just say you then, will I? That’s easier, isn’t it.
Anna: …
Timsun: And what type of job does your partner do?
Anna: He’s a journalist.
Timsun: And what does that involve?
Anna: He. Erm. He writes. And then it gets printed in a paper. He’s a journalist. I don’t know how to describe it. Journalist.
Timsun: And is that manual, or non-manual labour?
Anna: Apart from his arse and his fingers, which get pretty worked out, I’d say non-manual.
Timsun: And I’d just like to ask a couple of questions about education level. Is your partner educated to degree level, or to above degree level, such as having a masters degree?
Anna: I’m educated above degree level. I have a masters degree.
Timsun: Thit doesn’t mitter.
Anna: I thought it did. Doesn’t it?
Timsun: Nah, it disn’t, not at all. Your partner, is he edu…
Anna: Degree level.
Timsun: Think you.
And so it went on.
By the time we’d ascertained that my partner was very happy with his lot, he was nearly home. He’d phoned, leaving work, just before she rang, and I said I’d answer her questions in order to fill a small portion of the forty minutes it would takefor him to get home. Eventually, she filled it all.
Timsun Well, Ms packard, I would like to think you for taking part in this survey, and my name is inaudible-mumbling and if you hiv any complaints or quistions you can speak to my supervisor more-inaudible-mumbling on this-phonenumber-i’m-going-to-say-far-toofast-for-you-tohear. And may I ask, would it be alright if we contacted you in connection with future surveys?
No. I said.
No, it’s been so much fun this time, I said, I wouldn’t want to sully the memory by doing it again, I said.
I wish this conversation was made up, all of it, but it isn’t. I’ve been carrying it around in my head like precious blog-baggage for five days.
Sorry it was so long.
Believe me, the conversation was so much longer.
So. Much. Longer.
Sorry to make you sit through the whole thing.
But I had to sit through it the first time round, AND this time round.
No sympathy for you.